AI

The integration of AI in customer service is not just an option, but rather a necessity for businesses aiming to thrive in an increasingly digital world.

Perhaps the future mandate for AI should not only focus on becoming smarter, faster and more accountable than predecessors, but actually bridge the gap between human intuition and data-backed decisions.

Hailed as the world’s leading business strategist, award-winning expert witness, strategic consultant and professional speaker Scott Steinberg is among today’s best-known trends experts and futurists, and the bestselling author of “Think Like a Futurist;” “Make Change Work for You: 10 Ways to Future-Proof Yourself, Fearlessly Innovate, and Succeed Despite Uncertainty” and “Fast >> Forward: How […]

For anyone watching the education space evolve over the last two decades, the current online learning boom has been an inevitability.